Knowing when not to listen to AI
A fluent answer inspires trust. Critical thinking means checking it, nuancing it, correcting it, or not using it at all.
- 58%
- of professionals rely on AI without properly evaluating its output
- 44%
- of professionals knowingly use AI improperly at work
To: claire.dubois@martin-distribution.com
Subject: Your quote
Definition
What is automation bias?
The more reliable a tool seems, the less it is checked: this is the effect of automation bias. The quality of generative AI writing reinforces this bias.
The risk is not using AI but handing over one's judgement to it: passively accepting a premise, a conclusion or a recommendation without questioning it.
What these risks cost the business
Legal risk
An AI recommendation accepted passively can lead to inappropriate, even unlawful, decisions for which the company remains fully accountable.
Reputational risk
Answers passed on as they are, ill-suited to the context or recipient, show that the organisation is not in control of its tools.
Operational risk
By delegating human judgement to AI, companies risk degrading the quality of their decisions and losing their teams' skills.
Measure
How Taboo assesses critical thinking
Taboo observes how employees prompt the AI, questioning the answers provided and voicing doubts.
- Choosing between different types of prompts
- Reviewing conclusions before sharing them
- Owning doubts rather than sending uncertain results
Score by risk
- Shadow AI0
- Critical thinking0
- Hallucination0
- Reasoning0
- Safety0
Frequently asked questions
Should we distrust every AI answer?
No, but they should be reviewed like a colleague's work. This means checking that they answer the right question and remain suited to the context.
Can critical thinking be trained?
Yes. These are habits to develop: writing neutral prompts, checking results before sharing them, identifying points of attention and being able to own one's doubts.
Discover and in a live demo
In 30 minutes, we walk you through the test, the report and the training programme, tailored to your organisation.